The Microsoft Virtual Academy team has put together a new training series on System Center 2012 SP1 – Service Manager. Here’s an overview of the sessions:
Service Manager in System Center 2012 SP1 - Part 1
- Import Data and Runbooks here
Service Manager in System Center 2012 SP1 - Part 2
- Build and Publish Request Offerings here
Service Manager in System Center 2012 SP1 - Part 3
- Create, Invoke & Monitor here
Service Manager in System Center 2012 SP1 - Part 4
- Chargeback here
Link to blog post with more information on the MVA site: